Privacy Policy
Your data, your music.
Effective Date: March 7, 2026
1. Information We Collect
Grapevine Labs ("Company," "we," "us," or "our") operates the Shufl FM mobile application ("App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
1.1 Information You Provide Directly
- Account registration information (such as name and email address)
- Communications you send to us (such as support requests or feedback)
- Any content you submit or create within the App
1.2 Information Collected Automatically
- Device information (device type, operating system version, unique device identifiers)
- Usage data (features accessed, interactions within the App, session duration)
- Crash reports and performance data
- IP address and general location information (city or region level)
1.3 Purchase Information
- When you make the Lifetime Access in-app purchase, the transaction is processed entirely by Apple through the App Store. We do not collect, process, or store your payment information.
2. How We Use Your Information
- To provide, operate, and maintain the App
- To improve, personalize, and expand the App's features
- To understand how users interact with the App
- To communicate with you
- To detect, prevent, and address technical issues
- To comply with legal obligations
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties.
3.1 Service Providers
- We may share information with third-party service providers who assist us in operating the App.
3.2 Legal Requirements
- We may disclose your information if required to do so by law.
3.3 Business Transfers
- If Grapevine Labs is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Third-Party Analytics and Tools
- We may use third-party analytics tools including:
- Apple App Analytics
- Firebase Analytics / Crashlytics (Google)
5. Data Retention
- We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.
6. Data Security
- We implement appropriate technical and organizational measures to protect your personal information.
7. Children's Privacy
- Shufl FM is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.
8. Your Rights and Choices
8.1 Access and Correction
- You may request access to, correction of, or deletion of your personal information by contacting us.
8.2 Opt-Out of Analytics
- You may be able to opt out of certain analytics data collection by adjusting your device settings.
8.3 UK Privacy Rights
- If you are a resident of the United Kingdom, you have rights under the UK GDPR and the Data Protection Act 2018.
9. International Data Transfers
- Your information may be transferred to and maintained on servers located outside of your jurisdiction.
10. Changes to This Privacy Policy
- We may update this Privacy Policy from time to time. Your continued use of the App after any changes constitutes your acceptance.
11. Contact Us
- Grapevine Labs
- Website: https://grapevine-labs.com
- Email: privacy@grapevine-labs.com